A lifetime warranty

Roosik & Co after-sales services

When you purchase a jewel from Roosik & Co, you become part of our family , you become our “& Co”. This means that, among other things, we will take care of your piece. As you well know, at Roosik & Co we have our own workshop, as well as the advice of an expert jeweler and nailer, thanks to which we put the following services at your disposal :

  • REPAIR

    We offer this service throughout the life of your jewelry. If you need to readjust the size, fix a defect or make any changes to your jewelry, contact us and bring it to the Roosik & Co store.

  • CLEANING

    FREE and FOREVER cleaning service for your jewelry.

    Bring us your jewelry whenever you want and we will clean it for you. Contact us at shop@roosik.com and we will make an appointment.

    In any case, if you want to keep your jewelry and precious stones as colorful as the first day, the best thing you can do is prevent it . We encourage you to visit our blog and the "Jewelry Care" section.

  • MAINTENANCE

    We offer you the first FREE maintenance service. A review two years after purchase that includes cleaning and repairing your piece and a 2-year warranty extension.

    From the fourth year we will do a complete review for a small cost. (Depends on use) This complete maintenance includes rhodium plating (in white gold), review of the setting of the gems and removing all scratches on your piece, adding gold with laser procedures. This way your jewel will NEVER lose metal, nor its initial beauty. You can always wear it like the first day :) Also for your peace of mind, you will have 2 years of extended warranty.

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